Avoid the official homepage (https://getmevo.com/) when purchasing MEVO

I recently purchased a second MEVO. Like the first one, I bought it at MEVO homepage (https://getmevo.com/) and it took me about a week to get the product. When purchasing from MEVO homepage, the buyer has to pay the shipping cost (UPS) $ 62.54 in addition to the product price and the VAT (about 39,000 won) when customs clearance.

In addition to the price of the product ($ 299 USD), it costs about KRW 100,000 in approx. KRW.

I received the product I was waiting for, but strangely iPhone was not able to connect to iPad Pro either.

When you turn on the MEVO connection method, iPhone is connected to Bluetooth first, then MEVO

It is a way to connect WiFi signals from iPhone to iPhone, but no connection at all.

So I contacted MEVO's technical team by e-mail and I was diagnosed by email several times and sharing my symptoms through YouTube.

The conclusion was that the product was diagnosed as having problems and was asked to return the product.

The problem arises here.

MEVO's sales policy is as follows.

If you do a Google translation, you will be responsible for the shipping costs incurred when returning from outside the United States (https://getmevo.com/).

I do not know how absurd this is.

It is not simple remorse, but it sells the wrong product, and it transfers the incidental costs to the customer.

I protested, but the counselor just said that his company's policy was.

Moreover, I bought it and got a $ 50 discount right next week.

Here, if you want to exchange for a new product,

We had to pay for the cost of sending the broken product + the cost of receiving the new product + the customs clearance tax.

I was still worried about $ 50 sale, so I finally decided to buy a refund on Amazon.

I sent the product to MEVO via the post office courier (37,000 won) and received a mail about one week after the refund was processed.

 

On Amazon, I bought a $ 249 (including a mini tripod) when I bought it, and the cost of a mallet ($ 13,877) and a customs tax ($ 38,305) were incurred.

For reference, MEVO Penguin shipping is UPS.

You know Amazon's return policy is consumer-driven in many ways.

If you need a MEVO even if you are not a third country in the United States, you should probably use a shopping mall like Amazon.

I do not think symptoms like this are common, but it seems to happen occasionally.

MEVO There was a person who complained about the same symptoms on Facebook recently.